What ingredients define Ouai products?
Ouai incorporates high-performance active ingredients such as biotin, keratin and fermented rice water into its lightweight, fragrance-forward formulas designed for nourishment and styling without heaviness.
Why are Ouai products popular for multiple hair needs?
Ouai’s formulas cater to multiple hair concerns, including damage repair, frizz smoothing and volume enhancement, at once, making them versatile tools for everyday styling with salon-quality results.
Does Ouai offer free shipping?
Yes. U.S. orders over $50 automatically qualify for free shipping. If you sign up for a subscription, you’ll save 10% and get free shipping on all your subscription orders.
What is Ouai’s return policy?
You can return any unused item within 45 days for U.S. purchases. Submit a return request via Ouai’s online portal and they’ll email you a return shipping label.
Can I set up a subscription?
Absolutely. Choose a product; select an interval of either 30, 60 or 90 days; and enjoy 10% off and free shipping. Subscriptions also come with the flexibility to adjust, pause or cancel at any time.
Do gift cards expire or can they be returned?
Ouai gift cards are nonrefundable and cannot be redeemed for cash, except where required by law.